Returns & Exchanges

At Access Denied, we want to ensure your hardware meets your technical standards, which is why we offer a 30-day return policy on all electronic components and devices. If you are not completely satisfied with your purchase, our streamlined exchange process ensures you get back to your project without delay.

Return Process

• 1.
  Initiate Request

  Log into your account and select the order you wish to return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the item in its original anti-static packaging and include all cables, manuals, and accessories to avoid restocking fees.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.

• 4.
  Quality Inspection

  Our technicians will inspect the hardware for integrity, after which your refund or replacement will be processed within 5 business days.